Restore PDF preview for files on IP-mapped network shares

Category: Knowledgebase

Scope Per-PC, per-user fix (no PowerShell). Applies when paths like \\26.159.157.183\... won’t preview. (replace IP) Steps 1) Set Site-to-Zone mapping Open Local Group Policy Editor: Win + R → gpedi...

Windows Security Warning when moving files in F drive - Fix: “These files might be harmful to your computer” prompt when moving files from file server

Category: Knowledgebase

Users see a Windows Security prompt—“These files might be harmful to your computer”—when copying/moving files from our file server. This happens when Windows treats the source as Internet/Untrusted in...

Microsoft still pointing to old tenant after migration

Category: Knowledgebase

After a Microsoft tenant to tenant migration a users PC may still be using cached data that point to the old Microsoft tenant. To clear the cache and sign the user into the new tenant after a migratio...

Carlson Takeoff R11 Registration / License issue

Category: Knowledgebase

Carlson Takeoff R11 Registration / License issue This applies to local installation. Issue: Jackson Little was getting an error when opening Carlson Takeoff R11 software locally on his laptop. This in...

Vista not opening after Trimble ID login

Category: Knowledgebase

Issue: The Vista desktop app launches and opens to the standard login screen. You can click “Sign In with Trimble ID” and complete the sign-in process as usual. However, after signing in with your Tri...

FIX: TrackIt tablet re-registration

Category: Knowledgebase

If a Trackit tablet prompts for registration and displays “Device already registered” after entering the IMEI, follow the steps below: Identify previous user Obtain the name and employee ID of the...